Runr Berlin Technical Running Hat

Delivery

 
Returns

Please contact us at returns@runr.co.uk to notify us that you would like to return your item(s).

If the product is faulty, we will send you a replacement free of charge including a prepaid envelope to send the faulty product back to us.

If you'd prefer a full refund then please send the product back to us and we will give full refund, including initial postage cost.

If you are based outside of the UK it will be your responsibility to send back item(s) to us to our UK address.

Exchange

If you'd like to exchange for a different product or different size, then please contact us at returns@runr.co.uk.

You will need to send the product back to us and once we receive it, we will send out your replacement. It will be your responsibility to pay postage to send back to us.

Refunds

If you would simply like a full refund within 30 days of purchase then please send the product back to us and drop us an email to returns@runr.co.uk so we can supply you return address. We will then process a refund to you. You will need to send back the item to us and cover the postage yourself.

All exchanges, refunds or faulty items must be sent back within 30 days of the original online purchase.

Head to our Delivery page for details on costs and timings for all orders.